Privacy Policy – Hospital Online Services

At LG Deepam Hospital, we are committed to protecting your personal and medical information.

1. Information We Collect
   • Name, contact number, email
   • Appointment details
   • Payment details (processed securely via Razorpay – we do NOT store card/bank data)
   • Optional medical information provided by the patient
2. How We Use Your Information
   • To confirm appointments
   • To communicate updates/reminders
   • To process online payments
   • To improve patient experience
3. Data Security
   • All sensitive data is encrypted.
   • Payments are handled through Razorpay, which follows PCI-DSS standards.
4. Sharing of Information
   • We do not share patient data with third parties except:
   • When required by law
   • For payment processing (Razorpay)
   • Internal hospital administration
5. Cookies
   • We may use cookies for basic analytics and improving website experience.
6. Patient Rights
   • You may request correction or deletion of your data.
   • You may opt out of promotional messages.